I offer a 30 day return policy on all unworn goods. I offer a collection or drop off service for returns with Royal Mail but please be aware that a fee for this service will be deducted from your refund. All goods must be returned in the same condition that they were received in to be eligible for a full refund. If there are any signs of wear, such as scuffed soles or creasing in the uppers, a fee will be deducted to cover a loss in value of the goods.
To return your parcel to us, simply send me an e-mail to:
📩 Support@harringtonleather.com
or reach out to me through the contact form.
If you wish to place an enquiry, please fill out your details accurately using the form on my contact us enquiry page, in the footer menu, so that I can address your questions and comments appropriately. The more information that you provide me, the quicker I can respond to your enquiry.
If you would prefer to speak to me, you can do so using the following e-mail: support@harringtonleather.com
Proper shoe care and maintenance of your Harrington Leather Works shoes will help to ensure their longevity in wear. If you follow the guidelines on my shoe care section and treat your shoes in the correct manner, there is no reason why your shoes will not last for many years.
I only use the highest quality components combined with the most skilled craftsmanship - a successful recipe for producing beautiful handmade shoes that represent excellent value for your investment.
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Yes, with proper rotation and care. Leather needs time to breathe, so I recommend alternating pairs. With regular conditioning and shoe trees, your shoes will remain in excellent condition for years.
Yes, since my shoes are Goodyear welted, they can be resoled multiple times. I offer resoling services and I can advise you via e-mail on: support@harringtonleather.com
I understand how important timing is. If you’re working with a deadline, please let me know on: support@harringtonleather.com— I’ll do everything I can to ensure your shoes arrive on time.
I stand behind my craftsmanship. If you're not satisfied, you can return your shoes within 30 days, no questions asked. I am always here to make sure you're happy with your experience.